The three most common things people shop for at Neo are:
- Member Payments
- Bike Rentals
- Uniform Order
Tap on one of the headings below for access.
Most people don’t remember their username for the member payment system and online store. Click here for login tips.
First timers click “Register” in the payment system.
Regulars click “Renew” in the payment system.
If you want to upgrade to a Season Rider, you’ll need to “Log In” (top right corner), then click on “Upgrade”.
Bike rentals can be made in our online-shop. You should read the information below before making a payment.
Try before you buy
As a club, we’re very focussed on removing the barriers to cycling, including the costs of purchasing bikes, especially for families new to the sport.
The club is fortunate to own a large collection of track and road bikes, which are available to members to rent for the season.
Before you buy a new bike, please enquire with Gay Watson (Head Coach), Ian Watson (Mechanic) or Blair Chandler (Equipment Manager) about what rental options we may have available.
Given how specialised track bikes are, many families will rent a track bike for a season or two, before purchasing their own.
The hire (booking) fee is $110 per bike, per season.
- Summer Season: Ends 31 March. – (Traditional Track Season)
- Winter Season: Ends 30 September. – (Traditional Road Season/RAW Track Season)
There is no charge if you want to try a few bikes for sizing purposes over a few rounds. Likewise, there is no charge if you want to try a track bike for a few rounds.
A $300 fully refundable bond is required to hire a bike.
All bikes are provided with new bar tape and a saddle with no tears. Please confirm that this is the case before accepting the bike.
Bikes should be returned at the end of the season:
- in working condition.
- with new bar tape still in packaging. Our mechanic will take care of fitting it for you at no charge.
- with no tears in the saddle.
- free of any visible webbing or significant slashes in the tyres.
Expenses required to restore the bike in working condition or to replace bar tape/saddle/tyres will be deducted from the bond. Check the bargain bins at your local bike shop for bar tape throughout the season.
How to book?
Check with Blair, Gay or Ian before proceeding to make a booking. They will confirm that a bike is available, check the bike fit, and may make minor modifications where necessary.
First time renters
The booking system is priced to include the bond and payment ($410). Once you’ve been allocated a bike, note down the bike code*, and then go ahead and make payment in the online-store.
If you are renting for your second season, you will need to arrange with our Bike Rental Manager, Blair Chandler, to adjust the price to $110 so that you are not doubling up on the bond. Let him know the bike code* from last season and the bike code from the new season if different.
*The bike code is a label on the top tube. It will look something like this: F20-1B, R650-2K, T700-7WRR. Please discourage your kids from picking at the label. If it is peeling off, please talk to Blair.
We are in the process of designing a uniform. Many of today’s uniform suppliers allow people to order their uniform through their online store. — LINK TO COME —